Gobernanza y Prácticas Organizacionales Saludables de Tres Escuelas de Chile y su Impacto en el Engagement y Burnout de sus Trabajadores

The work routine of education workers has been modified by the COVID-19 pandemic. Technological transformations in the delivery of educational services have been an extra stress factor. The adaptation to all this and the well-being of the workers depend to a great extent on the governance and management developed by the schools. The main objective of this work is to study the governance of three schools in Chile, analyzing the perception of healthy organizational practices (POS) of workers and the impact they have on engagement and burnout. For this purpose, an analysis and comparison of the perception of healthy organizational practices (HOP) of the employees of the selected schools is carried out. This is a research with a correlational-explanatory methodological approach. To obtain the information, a questionnaire was applied to 231 workers. Through the application of ANOVA we found significant differences between the three schools for healthy organizational practices, engagement and emotional exhaustion;the workers of the school that have higher perceptions of healthy organizational practices, also have higher scores in engagement and lower scores in emotional exhaustion, which is corroborated when performing the correlations between the variables. These results place the school with higher scores as a possible healthy organization. © 2021 by the authors.

Burnout, engagement, and perception of management practices in pandemic by COVID-19 in south-central Chilean workers

The COVID-19 pandemic has affected work routines, generating stress or burnout in people, which can decrease due to the engagement of workers. The purpose of this research was to analize burnout, engagement, and the perception of management practices in support of workers in a COVID-19 pandemic context and its relationship with facing challenges. The methodological approach was correlational-explanatory, with surveys of 408 workers from a south-central Chilean city. The results show that there are differences by sex and age in engagement, but not in burnout. Furthermore, people who perceive they receive support have higher engagement scores and lower burnout scores than those who do not perceive support oriented to management practices support in uncertain contexts.